Audited controls, Canadian hosting, and a support desk you can reach.
Industry-leading security and privacy standards, independently audited, certified, and maintained as a condition of running the platform.
AUDITED
SOC 2
TYPE 2
SOC 2 Type 2 Independently audited operating effectiveness of controls over time, verified across a full reporting period.
CERTIFIED
ISO
27001
ISO 27001 Certified information security management system covering the platform and the company who runs it.
99.9% Platform uptime
24/7 Critical escalation, included with every subscription
Built and supported in Canada
Development, implementation and support all run in-house in Canada. There is no offshore tier and no overseas
escalation queue.
Security practices
Role-based security & MFA Access scoped to the role, with multi-factor authentication available across staff and registrant accounts.
Fully managed SaaS Alinity is delivered as software-as-a-service, so hosting, backup, patching, monitoring and upgrades are all operated as part of the platform.
Private environments per client Separate test and production environments for each client, so your team can rehearse before every release.
Encryption in transit and at rest Data is encrypted in transit and at rest, with key management operated as part of the platform.
Database backups Your data is backed up frequently and can be restored to within 15 minutes of any point in time, minimizing loss in the event of an issue.
Canadian data residency Data, software, systems and personnel are all in Canada.